Privacy Policy

Last Updated: August 2026

Veena Luxury Living (“Veena Luxury Living”, “Veena Developers”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us through this Website.

This Privacy Policy explains how we collect, use, store and protect information when you visit or interact with the Veena Luxury Living website.

By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide through enquiry, registration, callback, brochure download, site visit or other forms on the Website.

This may include:

Full name
Mobile number
Email address
Preferred property configuration
Preferred contact method
Location or city
Enquiry details
Site visit requirements
Any other information you choose to provide

We may also automatically collect certain technical information when you browse the Website, such as:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the Website
Referral source
General website usage information

2. How We Use Your Information

The information collected may be used to:

Respond to your enquiries
Provide project information
Share brochures, floor plans and pricing
Provide information regarding availability
Arrange site visits
Respond to requests for callbacks
Process or communicate regarding EOI registrations
Provide information about project updates
Improve our Website and user experience
Understand website usage and campaign performance
Prevent fraud, misuse and unauthorised activity
Comply with applicable legal and regulatory requirements

3. Communication

When you submit your contact information through the Website, you may be contacted by Veena Developers, its authorised sales representatives, channel partners or service providers for purposes related to your enquiry.

Communication may take place through:

Telephone
SMS
WhatsApp
Email
Other permitted electronic communication channels

You may request that we stop promotional communications at any time, subject to applicable legal or transactional requirements.

4. Cookies & Tracking Technologies

The Website may use cookies, pixels, tags and similar technologies to improve functionality, understand visitor behaviour and measure marketing performance.

These technologies may help us understand:

Website traffic
Visitor interactions
Advertising performance
Conversion activity
User preferences
General website usage patterns

Third-party services such as analytics, advertising or social media platforms may also use cookies or similar technologies in accordance with their respective privacy policies.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

5. Marketing & Advertising

We may use website interaction and enquiry information to measure and improve digital marketing campaigns.

Where applicable, technologies such as Meta Pixel, Google Analytics, Google Ads conversion tracking or similar tools may be used to understand campaign performance and website activity.

We do not intend to sell your personal information to third parties for their independent marketing purposes.

6. Sharing of Information

We may share your information with trusted parties where reasonably necessary to respond to your enquiry or provide requested services.

These may include:

Veena Developers
Authorised sales teams
Authorised channel partners
Customer relationship management providers
Website hosting and technology providers
Analytics and marketing service providers
Communication service providers
Legal, regulatory or governmental authorities where required by law

Such parties may access information only to the extent necessary for the relevant purpose and subject to applicable contractual or legal obligations.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the Website.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, complying with legal requirements and resolving disputes.

The retention period may vary depending on the nature of the information and applicable legal or regulatory requirements.

9. Third-Party Websites

The Website may contain links to third-party websites, social media platforms, maps or other external services.

We are not responsible for the privacy practices, content or security of third-party websites.

Users are encouraged to review the privacy policies of those websites before submitting personal information.

10. Children’s Privacy

This Website is intended for general audiences and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be taken.

11. Your Rights

Subject to applicable laws and regulations, you may have rights regarding your personal information, including the ability to:

Request information about personal data held by us
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent for certain processing
Opt out of promotional communications
Raise concerns regarding the handling of your personal information

To exercise applicable rights, please contact us using the details provided below.

12. Consent

By submitting your information through the Website, you consent to the collection and processing of your information for the purposes described in this Privacy Policy.

Where consent is required by applicable law, you may withdraw your consent by contacting us.

Withdrawal of consent may not affect processing that is required or permitted by law or necessary for legitimate business or contractual purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or services.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Veena Luxury Living
Punit Nagar, S.V. Road, Poisar,
Borivali West, Mumbai, Maharashtra

Phone: [Insert Official Contact Number]
Email: [Insert Official Email Address]

15. Important Project Disclaimer

Veena Luxury Living is an upcoming residential development. Images, renders, illustrations and lifestyle visuals displayed on the Website may be conceptual or artist impressions and are intended for representational purposes only.

Project specifications, configurations, amenities, plans, dimensions, pricing, availability, timelines and other information may change and should be verified against the latest official project and RERA documentation.

This Privacy Policy governs the handling of personal information collected through the Website and should be read together with the Website’s Terms & Conditions.